Revocation

Cancellation policy:

Dollstudio.org grants consumers the statutory right of withdrawal. Consumers are natural persons who enter into a legal transaction neither for commercial purposes nor in the context of their independent professional activity.

As a consumer, you can revoke your contractual declaration within two weeks without stating reasons in text form (e.g., letter, fax, email) or - if the item is handed over to you before the expiry of the deadline - by returning the item.

The period begins upon receipt of this instruction in text form, but not before receipt of the goods by the recipient (in the case of recurring deliveries of similar goods, not before receipt of the first partial delivery). To comply with the withdrawal period, it is sufficient to send the withdrawal or the item in a timely manner. The withdrawal must be sent to: Dollstudio, Sandro Buchholz, Rostocker Str. 41, 10553 Berlin, Telefax +49-30-695-994-24 oder info [at] dollstudio [dot] org.

Consequences of revocation:

In the event of an effective cancellation, the services received by both parties must be returned. If you are unable to return the service received in whole or in part, or only in a deteriorated condition, you may be required to pay us compensation for the value. This does not apply to the transfer of goods if the deterioration of the goods is solely due to their inspection – as would have been possible in a store, for example. Furthermore, you can avoid the obligation to pay compensation for deterioration caused by the intended use of the goods by not using the goods as if they were your own property and refraining from anything that could impair their value.

Items that can be sent by parcel post must be returned. You must bear the return costs if the delivered goods correspond to those ordered or, in the case of a higher price for the goods, if you have not yet paid the consideration or a contractually agreed partial payment at the time of cancellation. Obligations to reimburse payments must be fulfilled within 30 days. For you, the period begins with the dispatch of your cancellation notice or the goods; for us, with their receipt.

Exclusion of revocation:

The right of withdrawal does not apply to distance selling contracts for the delivery of goods that:

* are not prefabricated and whose production is based on an individual selection or specification by the consumer or that are clearly tailored to the consumer's personal needs,
* are not suitable for return due to their nature,
* are susceptible to rapid perish or whose expiration date would be quickly exceeded,
* are sealed or are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery, or
* have been inseparably mixed with other goods after delivery due to their nature.

Furthermore, the right of withdrawal does not apply to the delivery of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery; to the delivery of newspapers, magazines, or illustrated magazines, with the exception of subscription contracts; for the supply of alcoholic beverages, the price of which was agreed upon conclusion of the contract, but which can only be delivered 30 days after conclusion of the contract at the earliest and whose current value depends on fluctuations in the market over which the trader has no influence.

End of the cancellation policy.